![]() We did eventually get the process to complete by fully removing the Microsoft Authenticator app from the device. This still did not make any improvements. This has been attempted but nothing changes in the process.Īdditionally, we have removed the Authenticator App from the user so it is no longer associated with the user and is no longer an option as an MFA method. The error reported from the Intune Company Portal app indicates that the app data may be corrupted and needs to be reinstalled. If you switch back to the Intune Company Portal, it reports an error and asks to retry or close. When logged into the Marketing Managers Facebook, we click 'Business Settings' to try to add me to the managers, and it gives us a prompt to put in an authenticator app code. After the user confirms the MFA challenge the Authenticator App goes to white a screen and never proceeds. The place I work at has been having issues with adding people to Meta Business for Ads Manager stuff. The login process switches over to the Microsoft Authenticator App and seems to process normally. ![]() When it proceeds to the second step where it needs to download the management profile, the user is prompted to login again. This begins the process of enrolling the device with EndPoint Manager. ![]() The user launches the Intune Company Portal app and is able to login just fine. We have run into an issue if the device is already using the Microsoft Authenticator App. We are trying to enroll our iOS devices into EndPoint Manager. ![]()
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